Shipping policy

SHIPPING POLICY

Processing Time Orders are typically processed within 1-3 business days. Please note that processing times may be extended during peak periods or holidays.

Shipping Methods & Costs

Domestic Shipping (Australia)

Standard Shipping: $10.00 AUD (Delivery within 5-7 business days)

Express Shipping: $15.00 AUD (Delivery within 2-3 business days)

Free Shipping: Available on select orders

International Shipping

Standard International: $40.00 AUD

We ship to the following countries: United States, Canada, United Kingdom, New Zealand, Singapore, Hong Kong, Japan, South Korea, Malaysia, and most European countries including Germany, France, Italy, Spain, Netherlands, Belgium, Switzerland, Austria, Denmark, Finland, Ireland, Norway, Poland, Portugal, Sweden, Czech Republic, and United Arab Emirates.

International delivery typically takes 10-21 business days depending on the destination.

Order Tracking Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.

Shipping Address Please ensure your shipping address is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Delays While we strive to meet estimated delivery times, we cannot guarantee delivery dates. Delays may occur due to factors beyond our control, including customs processing, weather conditions, or carrier delays.

abay.com.au@gmail.com